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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Jackie Jenkins

February 25, 2025

5  out of  5
rating by Jackie Jenkins
"I have been a customer with State Farm for over 30 years. I thank God for placing Cinawaye Elbert team in my life for my Insurance needs...especially Cinawaye and Lynn. I am totally confident and comfortable whenever I have an issue with any of my insurance issues. I am currently having an issue with my Mortgage Co. and Lynn immediately contacted me so it can get resolved. I am so not clear with the issue with my Mortgage Co. but Lynn made me feel comfortable enough to know that State Farm (Cinawaye and Lynn) will be there with me every step. I LOVE State Farm but the team from Agent Cinawaye is absolutely amazing. Thank you so much Cinawaye and Lynn for your caring, empathy and just your way on how you have dealt with me with my Insurance needs."
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D&J Lloyd

February 21, 2025

5  out of  5
rating by D&J Lloyd
"Excellent experience and service every time I call."
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Robin Platt-Kline

February 18, 2025

5  out of  5
rating by Robin Platt-Kline
"Lynne Todd has been extremely helpful in getting my insurance transferred from my old vehicle to the new one. She removed any stress I had regarding my new car."
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Tanya T. Turner

February 7, 2025

5  out of  5
rating by Tanya T. Turner
"Ms. Lynne Todd is professional and always willing to assist customers. She is very thorough with excellent knowledge about regulations. Ms. Todd provides OUTSTANDING customer service. She adds value to the office serving as a tremendous asset to State Farm."
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Ug T

February 6, 2025

5  out of  5
rating by Ug T
"We have been with State Farm, and this office for many many years. Lynn has always been most helpful, taking our calls, responding and following up immediately. Most recently, Mrs. Elivert took time out of her busy schedule to meet with us and provided a complete and indepth review of our policies. This was very helpful in understanding our coverage and protection."
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Jaylah Nelson

February 6, 2025

5  out of  5
rating by Jaylah Nelson
"I called to change the address on my policy, and didn’t know I pretty much had to cancel it and start a new one. Ms. Red was very helpful and diligent with her work. The process was super easy & fast. Thank you again!"
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Omari Howard

February 5, 2025

5  out of  5
rating by Omari Howard
"I been with State Farm insurance company and it been an awesome experience working with them!!! And will definitely recommend them to everyone!!"
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William Anderson

February 3, 2025

5  out of  5
rating by William Anderson
"Cinawaye Elivert - State Farm Insurance Agent has been a great agent to work with. Her staff is wonderful and very knowledgeable. Cinawaye has even taken time to jointly work with her staff and the customer to provide better service. At my previous insurance agent's office, I never got that kind of service. So, if you're the market for an insurance agent, I would suggest you contact her."
We responded:
"Thank you so much for the kind words Mr. Anderson. It is definitely a pleasure having you in our State Farm family."
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Sialdia Attaid

February 3, 2025

5  out of  5
rating by Sialdia Attaid
"Tremendous shoutout to the customer service team at Cinawaye Elivert Ins Agency. They are incredibly responsive and went above and beyond to resolve any issues efficiently. Mrs (the boss 😁), Djenne Simpson (the representative) and everybody in this agency truly care about the customer’s peace of mind. Very knowledgeable, they always keep me updated throughout any process I may have going on. I'm truly impressed with the level of service, that’s why they earn my total trust. I have three auto policies and a homeowner policy with Cinawaye Agency; they take care of me!"
We responded:
"Appreciate the shout out Sialda! Thanks for putting a smile on my face."
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rese peecey13

January 31, 2025

5  out of  5
rating by rese peecey13
"Lynne is awesome and always so helpful. 😘"
We responded:
"We are lucky to have Lynne on our team."
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John Huntley

January 31, 2025

1  out of  5
rating by John Huntley
"I will say this, once the original agent retired it hasn't been the same. My daughter and I both had an unpleasant experience with a lady named Reana, (I think that was her name). She comes off rude and unprofessional. And to add to B.S she put the wrong names on my insurance card so I know this is going to be an issue getting everything corrected. After being with State Farms for well over 15 years maybe it's time to look at another insurance company."
We responded:
"Thank you for your feedback. We are sorry to hear about your initial frustration, but glad we were able to connect and resolve the issue to your satisfaction. We take customer concerns seriously, and appreciate you giving us the opportunity to address this situation. If you have any further questions or need assistance in the future, please do not hesitate to reach out. We are committed to providing a positive experience for all of our customers."
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Kyoo Alston

January 29, 2025

5  out of  5
rating by Kyoo Alston
"Charis did a wonderful job with every question I had nice and very helpful.."
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Stephen Cousins

January 22, 2025

5  out of  5
rating by Stephen Cousins
"Thank you Red for all your help."
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Marsha Davenport

October 16, 2024

5  out of  5
rating by Marsha Davenport
"It's been great working with Lynn. She is responsive and reliable. I can always count on her to keep in touch and follow up on questions and upcoming renewals. Plus she always does her job cheerfully. Good office to work with."
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charnita allen

October 16, 2024

5  out of  5
rating by charnita allen
"I want to thank Cinawaye and her staff for ALWAYS being able deliver answers to my questions. Even if they have to seek a solution from others, my questions never goes unanswered. I really want to acknowledge Hellen for being so patient and eager to assist. You can tell someone who loves what they do, and Hellen most definitely loves what she does. Hellen’s customer service is exceptional and she will definitely go far being apart of Cinawaye’s team. Keep up the great work team Cinawaye!!!"
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Frank McGuire

October 12, 2024

5  out of  5
rating by Frank McGuire
"State Farm is a great place to get your insurance. The representatives are so professional, polite, and knowledgeable in the world of insurance. Lynne was so great and helped me get my new car insured while making sure all my particular needs were addressed in that particular insurance quote. All in one phone call!"
We responded:
"Thank you Mr. McGuire!! I am blessed to have Lynne on my team."
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Dave W

October 9, 2024

5  out of  5
rating by Dave W
"Charis is great and very helpful. I love when she answers when I call State Farm bc I know she will do all she can do to assist me. Great customer service!"
We responded:
"Thanks Dave! We definitely appreciate the shout out…bottom line, it’s all about customer service."
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Dave

October 9, 2024

5  out of  5
rating by Dave
"Great service, Hellen helped us every step of the way with home and auto insurance after a move when everyone is busy with a million other things that come with moving. All we had to do was tell her what we wanted, she showed us all the options and we decided. She handled the rest. Doesn’t get any easier than that."
We responded:
"Thank you so much for your kind words! We look forward to working with you."
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Regina Hogan

October 8, 2024

5  out of  5
rating by Regina Hogan
"Red Jackson was awesome. Great customer service!"
We responded:
"Welcome to our State Farm family Regina!!"
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Daphne Wood

March 27, 2024

5  out of  5
rating by Daphne Wood
"Destiny was a pleasure to work with- she was very knowledgeable, patient, responsive and made the process of switching to Statefarm and bundling my coverage very easy!"
We responded:
"Thanks so much for your kind words! We are lucky to have Destini on our team…"
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Tonya Cook

March 26, 2024

5  out of  5
rating by Tonya Cook
"Great customer service. Destini was always attentive to my questions and concerns. She was thorough and with quick responses, as a result this is my go to insurance agency."
We responded:
"Your review is the cherry on top of our day! We look forward to working with you…"
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Quiana

March 25, 2024

5  out of  5
rating by Quiana
"I was shopping around for car and auto insurance and decided to give Cinawaye agency a call due to the reviews and I wanted to support a female. Although, it's only been I believe a month the experience has been like no other. From the time I called and was assisted by insurance rep. Destini (who has been great with answering questions, etc.). To speaking with agent Cinawaye herself as she likes to meet with her new clients to go over your policies. I appreciate an agent that takes the time to meet with their clients to review and discuss options. I would definitely recommend Cinawaye agency."
We responded:
"Thank you for taking the time to share this Quiana! Our passion is helping people, you are a part of the State Farm family now, so you understand. "
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Emani Contee

January 30, 2024

5  out of  5
rating by Emani Contee
"The customer service is ALWAYS great! I also love my holiday and birthday cards that I receive, it’s always a pleasure receiving them. Destini recently assisted me and I can say she was phenomenal, quick response time and super quick turnaround."
We responded:
"Thank yo so much Ms. Contee, we take pride in offering a wonderful customer service experience. Life is hard enough, we do what we can to make your day a little brighter!"
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George Stover

February 10, 2023

5  out of  5
rating by George Stover
"They care about you they take the time to review your policy and suggest ways to improve and benefit what you don't have what you should consider and what you can get the rates or reasonable and as an insurance agent I am thankful to have found that State farm does a very good job at reasonable rates they should be considered when you are shopping"
We responded:
"Thank you so much Mr. Stover! We take pride in helping clients such as yourself."
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carlos Gonzalez

February 2, 2023

5  out of  5
rating by carlos Gonzalez
"Great service and are very helpful."
We responded:
"Thanks Mr. Gonzalez!"